Service standardization: Based on the technical service standard of ISO9000 quality control system, form the standardized work flow, investigating system, file and service language, qualifications authentication and so on.

Service systematism: Establish three level service systems spreading national service net point to let the customers feel the most comprehensive local service of Bluestar in the shortest distance.

Service initiative: Regular return visit system, compare the historical case, propose aforehand solution in view of the customer questions, and guarantee the service arrives in the short time.

Service product: Combine the service projects to be the service package, and form the standard pattern product.

Service diversification: During the pre-sale, sales, post-sale period, initiate the individuality concern based on the users 95% satisfaction degree; Satisfy the users special use needs out of the standardization service.

Service electron: In view of the net condition users, use the long-distance registeration to diagnose and maintain the system.